Privacy Policy

We take our customers' privacy and security very seriously and we are 100% committed to protecting it so you can shop away without a single worry.

if you have any questions about how we protect your privacy, Just tell us at

Contact@simsleather.com

Information that you give us

You may share personal data about yourself with us by filling in forms on our websites, including when:

1- You purchase products online.
2- Submit queries to us.
3- Create an account on our website and/or sign up to receive promotional material and newsletters.
4- Responding to a survey or entering a competition with us.
5- Giving us information about yourself in any communication with us, either by telephone, e-mail, post or otherwise, either in connection with your account, purchases, or to report a complaint or issue.

Please Note: You are not obliged to provide your personal data to us. However, if you do not provide your personal data to us, we may not be able to fulfill your order or provide other services to you or respond to your queries.

Why do we need your information?

The main purpose for which we use your information is to provide you with the products that you purchase from us and to send you offers and promotions that you might be interested in.In particular, we use your information to provide you with the products that you have purchased from us and any receipts of purchase, including to deliver your products, and to send you order status updates; to take payments for the products that you have purchased and to give refunds or exchanges; to provide customer service and support to you; to develop and improve our products and services; to develop and improve our website and set default options for you (such as language and currency) and to ensure that content is presented in the most effective manner; to provide you with information that you request from us or which we feel may interest you. We may send you marketing information by email, SMS or post. This can include information about new products and offers that you may find interesting; to research our customers’ preferences and trending products; to run surveys and competitions; to notify you about changes to our products.

Who do we share your information with?

We do not, and will not, sell any of your information to any third party, including your name, address, email address or credit card information. However, we do share your information with a number of selected third parties to enable us to provide our products and services to you, to send marketing information and to improve our business operations as set out below.

We will share your information with other members of SIMS but only for the purposes specified in this privacy policy. In particular: we will share your information with other members of SIMS where you have consented for us to do so for the purposes of receiving marketing from those other SIMS Group members; we will share your information with other members of SIMS for group analysis and business information purposes, to improve our products and services.We will also use a number of carefully selected third parties to help us to provide you with products, services and to market to you. In particular, we disclose your information to: Companies that do things to get your purchases to you, such as payment service providers, warehouses, order packers and delivery companies; Our trusted service providers, such as marketing agencies, advertising partners, website hosts and other third parties who provide services to help us to tailor our marketing to you; Credit reference agencies, law enforcement and fraud prevention agencies; Companies approved by you, such as social media sites, including companies such as Facebook and Google; and We will provide third parties with aggregated but anonymous information and analytics about our customers and, before we do so, we will make sure that it does not identify you.We will only share your information with third party suppliers where it is necessary for them to provide us with the services we need. We may disclose your information to other companies in connection with any merger, acquisition, insolvency situation or otherwise, in which case we will only disclose your information so far as is necessary. We may also need to disclose personal data to third parties to comply with a legal or regulatory obligation, or if necessary for legal proceedings.

What Automated decisions do
we make about you ?

We carry out some profiling of you for the purposes of improving and developing our products and services and to help us to tailor our marketing to you.

The impact of any automated decision is to ensure you experience the best service possible.

We use information that we learn about you such as your gender, preferences, hobbies, interests and purchase history to make sure the marketing you receive from us and the way our websites are displayed to you are appropriate and tailored to you.

Retenshion of your personal data

We will only keep your information for as long as is necessary to carry out the purposes we collected it for, as set out in this privacy policy (unless a longer retention period is required by the applicable law). We typically keep your personal data for 6 years from the purchase in order to enable us to deal with any issues or concerns you may have about the products or services you have received, and to allow us to bring or defend legal proceedings. In some circumstances, some of your data will be deleted in much shorter timescales.

Security of your personal data

Transmission of information via the internet is not and cannot be completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Marketing

We always give you the choice of whether or not you wish to receive marketing communications from us.
By contacting us at order@simsleather.com you can tell us that you do not wish to receive marketing communications from us and we will update your records. You can also click on the unsubscribe link in any promotional emails.

Changes to this privacy policy

We will take all measures necessary to communicate any changes to this privacy policy to you, and will post any updated privacy policies on this page.

Our Story

Sims Leather was founded in 2010 with a highly qualified and skilled team, with regular business in Europe. Through recognition by our German and international business partners, Sims Leather became top listed among manufacturers and exporters of leather garments in short time.

Quality is not compromised at Sims Leather, which allows us do to business with well-known and iconic fashion brands worldwide.

Exclusive Leather Manufacturer

Sims Leather is an exclusive leather manufacturer. As stated in our quality policy, “Customer Satisfaction is our number 1 priority”, which we try to achieve by employing outstanding processes and raw materials together with an advanced quality control system, and with our quality conscious employees.